Posted 15 days agoApply Now
Our client is a nationally recognised leader in IT support services and managed services, with multiple awards for excellence.
Due to growth and expansion, they are looking to recruit a Senior Engineer with a strong technical background in 2nd/3rd line support.
You will be responsible for the following:
Due to growth and expansion, they are looking to recruit a Senior Engineer with a strong technical background in 2nd/3rd line support.
You will be responsible for the following:
- Provide 2nd/3rd line support for desktop, server, and network issues.
- Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions.
- Manage and maintain client IT infrastructures, including servers, networks, and applications.
- Monitor system performance and reliability, implementing necessary updates and patches.
- Assist with the planning and implementation of various IT projects including client migrations.
- Strong knowledge of Microsoft 365/Azure - Managing Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams, Intune/Endpoint Manager.
- Strong knowledge of Windows Server – Including Installing, configuring, supporting Active Directory, Group Policy, DHCP and DNS.
- Experience administering Backup/Replication Technologies such as Veeam.
- Understanding of networking principles and troubleshooting at 1st/2nd line would be a benefit.
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